Last update: 09/02/2025

Welcome to IgleCreations. Your privacy is important to us, and we are committed to protecting your personal data. In this Privacy Policy, we explain how we collect, use and protect your information.

1. Responsible for the Treatment

This document applies to users of our site in Europe (RGPD) and in the united States (CCPA).

2. Data we Collect

We may collect the following categories of personal data:

  • Contact information: Name, email, shipping address and phone.
  • Payment details: Only managed by secure gateways such as PayPal and Stripe (IgleCreations does not store data bank).
  • Navigation information: IP Address, device type, approximate location, and cookies.
  • Information provided voluntarily: Messages sent through contact forms or e-mail.

We do not collect sensitive data (ethnicity, religion, health, etc).

3. Purpose of the Data Processing

Your data will be used to:

✅ Manage your purchases and deliveries.
✅ Respond to inquiries via the contact form.
✅ The sending of commercial communications if you have given your consent.
✅ Improve your experience on the website with analytics cookies (with your consent).
✅ Comply with legal obligations and tax.

4. Legal basis for the Processing of personal Data

  • Execution of a contract: in order To process orders and shipments.
  • Legitimate interest: To improve our service.
  • Consent: To send you commercial communications or to install analytical cookies.
  • Legal compliance: To manage billing and accounting.

5. With Whom do we Share your Data?

We only share data with third parties when it is necessary to:

🔹 Providers of secure payment (PayPal, Stripe, GooglePay) to process transactions.
🔹 Logistics providers to send products.
🔹 Tax authorities in case of legal obligation.

We do not sell or share your information with third parties for advertising purposes.

6. International Data transfers

If we make transfers outside the European Economic area (EEA), we ensure that your data will be protected by standard contractual clauses of the EU or companies certified under the Privacy Shield (USA).

7. User’s rights

In compliance with the RGPD and the CCPA, you may exercise the following rights:

🟢 Access: you Know what data of yours we store.
🟢 Correction: to Correct incorrect data.
🟢 Removal: Request the deletion of your personal data if they are no longer needed.
🟢 Limitation of the treatment: Restrict the use of your data in certain cases.
🟢 Opposition: to Deny the use of your data for marketing purposes.
🟢 Portability: to Obtain your data in a structured format.
🟢 No sale of data: In compliance with the CCPA, California residents can request that their data not be sold.

📩 To exercise these rights, send an email to [email protected] with the subject ‘Data Protection’.

If you are not satisfied with our response, you can lodge a complaint with the Spanish Agency for Data Protection (AEPD) , or to the competent authority in your country.

8. Cookie policy

We use cookies own and of third parties to improve the user experience, and analyze traffic. You can configure or reject the cookies on our [Cookies Notice].

9. Security of Data

🔒 We implement advanced security measures to protect your data against unauthorized access, loss or alteration. However, no system is 100% secure on the Internet.

10. Changes to this Policy

We may update this Privacy Policy at any time. We will notify you of any significant changes on this page.

11. Contact

If you have any questions about this Privacy Policy, please contact us:

✉ Email: [email protected]
📍 Location: Girona – Costa Brava, Spain